Something went wrong
Report a problem.
Tell us where you were, what you did, what happened, and what you expected. Include your Nokta version, iPhone model, and iOS version if you can.
Start a bug reportNokta support
How can we help?
Report a problem, ask about your data, or tell us what you think of the app. One address for all of it, and it reaches a person directly.
Common questions
Data, backups, and recovery.
Where is my workspace stored?
On your iPhone. Nokta has no account and keeps no copy of your workspace on a server. Removing the app removes its data, apart from whatever your iPhone's own backup holds.
How do I back up?
Nokta backs itself up once a day. To make one now, open Settings → Data → Back up now, or open You → Backups. Backups stay on your device. Exporting a .nokta file to somewhere else comes with Nokta+.
How do I restore or import a backup?
Open You → Backups, then choose a backup the app holds, or use Import a file… to bring in a .nokta file. Restoring and importing are free.
Can support recover a deleted workspace?
No. Nokta has no server copy of your workspace, so recovery depends on the backups on your device, your iPhone's own backup, or a .nokta file you exported.
How do I remove Nokta data?
Open Settings → Data → Clear all data to empty the workspace, or delete the app from your iPhone. Back up first if you may want the data later.
How do I cancel Nokta+?
Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions. The lifetime plan is a one-time purchase and never renews. Nothing is deleted when a membership ends: everything you made stays, and every node keeps the shape, colour and material you gave it. Put a node back to a free shape or colour, or reset it, and the Nokta+ look can't be picked again without Nokta+.
Should I email screenshots or my notes?
A screenshot helps with a visual problem, but remove anything personal first. Never send sensitive notes or a full backup unless support specifically asks and you are comfortable doing so.