Something went wrong
Report an app problem.
Tell us where you were, what you did, what happened, and what you expected. Include your Nokta version, iPhone model, and iOS version if you can.
Start a bug reportNokta support
How can we help?
Report an app problem, ask about your data, or get help with the iPhone beta. Email reaches a person directly.
Common questions
Data, backups, and recovery.
Where is my workspace stored?
Your Nokta workspace is stored on your device. Nokta does not require an account or keep a synced copy on a Nokta server.
How do I protect my data?
Open Settings → Data to create a backup. Keep an exported copy somewhere you control before installing beta updates or making large changes.
Can support recover a deleted workspace?
No. Nokta does not have a server copy of your workspace. Recovery depends on the backups available on your device or copies you exported.
How do I restore or import a backup?
Open Settings → Data → Backups, then choose an existing backup or use Import a file.
How do I remove Nokta data?
Use Reset defaults inside Nokta to clear the workspace, or delete the app from your iPhone. Export a backup first if you may want the data later.
Should I email screenshots or my notes?
A screenshot can help with a visual problem, but remove personal information first. Never send sensitive notes or a full backup unless support specifically asks and you are comfortable doing so.